This Privacy Policy clarifies how we collect, use, disclose, and safeguard your information when visiting our Application (the “Application", or “APP”) and website “Site”. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY'S TERMS, PLEASE DO NOT ACCESS THE APPLICATION.
Maccha (Maccha Community Limited Gemma House, 39 Lilestone Street, London NW8 8SS) (“we”) respect the privacy of our users (“user” or “you”). The user covers both individual users and business account users where applicable.
This Privacy Policy (hereinafter “Privacy Policy”) describes how we collect and use the Personal Data that we receive about you, as well as your rights in relation to the use of our services, including those offered through the APP like communications (e.g., emails, phone calls, and texts) (collectively, the “Service”).
We may collect, transmit, and store information about you in connection with your use of the Service, including any information you send to or through the Service. The information may be used to provide in research and analysis relating to the Service, personalize your experience, track usage of the Service, provide feedback to third-party businesses that are listed on the Service, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of the Service, and comply with legal obligations. The information we may collect via the Application depends on the content and materials you use and includes:-
Data we collect
| Categories | Description & Use |
| Data you give us | |
| Account Data | When you create an account, you give us information for your account to be set up. We will not reveal your phone number, email address, date of birth, exact address, biometric data or real name to other users; but may use the information for business-related activities.
However, other information entered during account set up, such as gender, what you’re looking for and age are visible to other users in order to help users find profiles that are relevant.
When you provide your contact information, i.e. phone number and email, you agree for us to contact you to complete account authentication, or to log in. |
| Profile Data | When you complete account set up, you can opt in to give additional information, such as your hobbies, personality type, prompt answers; if you choose to provide data, you consent to us using it. Other users will be able to see any profile data you provide |
| Content | When you use our service, you may post photos, videos, text and other types of content, such as chart with other members. You may post in the feed, create events, post in the forum, and upload a feed. These data are all deemed public for other users to view and comment on. |
| Marketing, Survey and Research Data | We sometimes run (i) surveys, focus groups, or market studies for research purposes and (ii) promotions, events or contests for marketing purposes. When you choose to participate, you give us information to process your entr and participation, as well as your responses to our questions and your feedback. |
| Third Party Data | When you choose to share with us information about other people, you grant us access to that data, and we process this data on your behalf to complete your request. For example, in the SOS feature, or hide profile from certain profiles’ feature, this data is processed on your behalf. |
| Customer Support Data | When you contact us, you provide us with information that may be necessary to help address your inquiry. Other people may also submit queries or reports involving you. Our moderation tools and teams can collect additional data as part of their investigations. Where legally allowed, we can also receive information about suspected or convicted bad actors from third parties as part of our efforts to ensure our members’ safety and security. |
| Social Media Data | You may decide to share data with us through your accounts on other platforms (e.g. Facebook, Google, Apple), for instance if you decide to create and log into your account via these platforms. |
| Usage Data | Using the service generates data about your activity, including how you use it (e.g. when you logged, features you’ve been using etc.) |
| Technical Data | Using the service involves the collection of data from and about the device(s) you use to access our service, including hardware and software information such as IP address, device ID and type, app settings and characteristics, app crashes etc. We may request access to your mobile devices, i.e. to your photo gallery or camera to enable certain features in the APP. Device information such as your mobile device ID number, model, manufacturer, version of your operating system, phone number, country, location, may also be collected. When you log into the APP on a browser or device, we will associate that browser or device with your account for purposes such as authentication, security, and personalization. Subject to your settings, we may also associate your account with browsers or devices other than those you use to log into the APP or associate your logged-out device. |
| Location information | If you give us permission, we can collect your geolocation data from you. If you decline permission, we will provide a location input option. We require information about your signup and current location, which we get from signals such as your IP address or device settings, to securely and reliably set up and maintain your account and to provide our services to you. Subject to your settings, we may collect, use, and store additional information about your location - such as your current precise position or places where you’ve previously used the APP - to operate or personalize our services, this may include local trends, trending stories and suggestions for people you may follow or find other users on the APP to connect with. |
| Face Geometry Data | You may choose to participate in certain features, such as facial identification during sign in, which may be considered biometric data in some jurisdictions |
| ID Data | We have the right to ask for ID Data to check that you are who you say you are |
We work with third-party vendors who may access and process your data; such vendors include
| Vendor | Collects | Function & Reason |
| Apple | App installs, app events, purchases | App distribution via Apple’s App store |
| Brave | ||
| Digital Ocean | IP address not identifiable with end users | Server hosting |
| App installs, app events, purchases, geolocation data | App distribution via Google Play store, advertising network, TTS service provider, track app installs, track geolocation data using Google map to identify users’ proximity | |
| Lasso | User activity, account information and interactions with other users | Content monitoring and quality assurance |
Please contact these companies directly with questions about their privacy policies or data collection and use practices
We may request to send you push notifications regarding our services and your account through the APP, by email or text. We may also send marketing communication through the APP, by email or text, but you have the rights to stop those communication by opting out in the APP, or replying to our communication with “unsubscribe”.
A. LAW, HARM, AND THE PUBLIC INTEREST
Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, share, or disclose your personal data or other safety data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s request to disclose your personal data.
B. AFFILIATES AND CHANGE OF OWNERSHIP
In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity. We may also disclose personal data about you to our corporate affiliates in order to help operate our services and our affiliates’ services.
C. THIRD PARTIES
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
D. COOKIES AND WEB BEACONS
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. When you access the Application, your personal information is not collected through the use of tracking technology.
E. CONTROLLING YOUR PERSONAL DATA
Other users may identify you or associate you with your account if you include personal information in the content you post publicly. You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your contributions to the Service.
F. STORING AND TRANSFERRING YOUR DATA
When you delete your account, your user profile, social media feed and events created and interested in will also be deleted. However, your posts will still be visible in the community forum. We may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. We may retain information to prevent, investigate, or identify possible wrongdoing connected to the Service or comply with legal obligations. We may also maintain residual copies of your personal information in our backup systems. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where our affiliates and our third party service providers have operations. If you are located in the UK or European Economic Area (“EEA”), your personal information may be transferred outside of the UK and EEA respectively to a country which is not recognised by the UK or European Commission as ensuring an adequate level of protection for personal data. These international transfers of your personal information will be made pursuant to appropriate safeguards, such as standard contractual clauses adopted by the European Commission and UK government (as applicable).
We implement appropriate technical and organisational measures, including encryption, to protect your personal information against accidental or unlawful access, destruction, loss, alteration, or damage. All personal information we collect will be stored on our secure servers. Where data processing is carried out on our behalf by a third party, we take steps to ensure that appropriate security measures are in place to prevent unauthorised disclosure of personal information.
Despite these precautions, however, we cannot guarantee the security of information transmitted over the internet or that unauthorised persons will not obtain access to personal information.
International Transfers of your Personal Information.
In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:
(a) Right of access. You have the right to obtain access to your personal information.
(b) Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
(c) Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.
(d) Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.
(e) Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.
(f) Right to withdraw consent. If you have provided consent to any processing of your personal information, you have a right to withdraw that consent (without affecting the lawfulness of our processing prior to you having withdrawn your consent).
Right to object: you also have the right, in certain circumstances, to object to any processing based on our legitimate interests in certain circumstances. You can also object to our direct marketing activities
Please note that the above rights are not absolute, and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.
If you wish to exercise one of these rights, please contact us using the contact details at the end of this privacy policy. You may also review, remove, and edit some of the personal information you have submitted to us by logging into your account on the Services.
You also have the right to lodge a complaint to your national data protection authority. If you are in the UK, information on how to contact the Information Commissioner is available at www.ico.org.uk. If you are located in the EU, further information about how to contact your local data protection authority is available at: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm .
You must not use our Services if you are under the age of 18. No one under age 18 may provide any information through our Services. If you are under 18, you must not use any of our services or features, register an account, make any purchases, or provide any information including but not limited to: your name, address, telephone number, email address, username. We do not knowingly collect personal information relating to anyone under this age. If we learn we have collected or received personal information from an individual under 18, we will promptly delete that information. If you have any information from or about a child under 18, please contact hello@macchacommunity.com
If you have questions or comments about this Privacy Policy, please get in touch with us at:
FAO: Data Protection Officer
Maccha Community Limited
Gemma House 39 Lilestone Street
London NW8 8SS
We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our collection, use, and disclosure of information about you and will be located [HERE]. If we make material changes to this Privacy Policy, we will notify you by email or posting a notice on the Service prior to or on the Effective Date of the changes. By continuing to access or use the Service after those changes become effective, you acknowledge the revised Privacy Policy.