Contact Us

Frequently Asked
Question!

Maccha should be a safe space. We encourage users to be kind and respect one another. Users who break the rules will be blocked, with their content removed. Matcha relies on algorithmic data and user escalations to identify where rules are broken. Please contact us at hello@macchacommunity.com if you wish to raise complaints about user governance. The below outlines our rules:

  1. No nudity or explicit content in profiles or sent to your matches
  2. No fake profiles
  3. No scams and/or defrauding or any other criminal activity
  4. No offensive content
  5. No bullying or harassment of other users
  6. No discriminatory comments or content related to others’ race, religion, gender, or culture
  7. No intentional spread of disinformation
  8. No use of offensive language

Yes, your messages on Maccha are private. The app uses encryption to ensure that conversations between you and your matches remain secure and confidential. Only you and the person you're communicating with can access the messages, and they are not visible to anyone else, including the app's administrators. Maccha prioritizes privacy and security, so you can feel confident that your interactions are protected.

Maccha’s matching process is straightforward and tailored to your preferences. Using the details in your profile—such as age, location, ethnicity, and interests—the Asian community app suggests potential matches that align with your criteria. You can choose to either like or pass on the profiles indicated to you. When both you and another user like each other’s profiles, a match is made. This opens up the opportunity to start a conversation and connect with people who share similar values, backg

To create an account on Maccha, download the Asian Community App from your device’s app store. Once installed, open the app and sign up using your email, phone number, or social media account. You’ll be asked to provide some basic information, such as your name, age, location, and preferences. After that, you can set up your profile by adding a photo and a short bio. Finally, verify your account using the method provided, and you’re all set to start connecting with others in the ESEA community!

Filtering your search on Maccha community app is simple and helps you find the right connections more efficiently. To set your preferences, head to the search or settings section of the app. From there, you can apply filters such as age range, location, ethnicity, and interests. These filters will refine your search results, showing you profiles that match what you’re looking for. Adjust your filters anytime to explore different connections or focus on specific criteria within the ESEA community

Although our target audience is the East & Southeast Asian community, we welcome allies regardless of ethnicity.

Get in touch!


Email: hello@macchacommunity.com

Address: Gemma House, 39 Lilestone Street, London NW8 8SS